Policies

-ALL sales are final.
-I do not accept returns or exchanges. If you have a problem with your order or an error on our part, please contact us within 24 hours of confirmation of delivery. 

There are no order cancellations.
Shipping Policy:

-You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

-Hopefully Created is not responsible for lost, damaged or stolen items. Each item is inspected before being shipped out. No product leaves Hopefully Created damaged or defective. Should your item get lost, damaged or stolen during shipping, please file a claim with the mail carrier to further resolve. Save all packaging materials and damaged goods before filing a claim because they will ask for photos.

-If your order has been shipped with the wrong address, You will be responsible for contacting USPS to change the address. You can also attempt to make a package intercept on the USPS website. You will be responsible for the fees charged. If USPS is unable to change the address, and they ship it back to me, you will be responsible for the new postage fees. Hopefully Created will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

-Lost USPS packages will be resolved on a case by case basis. Please message me for help If you have not received your order and it's been over 2 weeks. I am NOT obligated to refund or replace any orders due to USPS losing an order. You will have to file a claim with USPS if something is lost.

Handmade Items:

By Purchasing a product, you agree to the following:

-Once the order has been placed, you have 24 hours (if I have not started production) to make any changes to your item. After 24 hours, I do not accept any changes due to the customization of every item I create. If I have already started working on your tumbler, the order cannot be changed or cancelled.

-Please be as specific as possible when giving information about decals, glitter colors, or anything else you want on your item. I cannot make any changes once you receive your items if you are unhappy with the choices you have picked or if you lacked to specify something.
-Once your item has been delivered, you have 24 hours to contact me if there is any problem with your item caused by an error on our part.

-Any non-glittered items are not guaranteed to be glitter-free due to glitter being an almost impossible thing to get rid of. A speck or two might find their way on there. 
-All items are handmade and are subject to minimal imperfections. I strive to create high quality products, however keep in mind these are love-crafted products and minor imperfections may be present. We put our best in everything we create.