Shipping policy

-You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

-Hopefully Created is not responsible for lost, damaged or stolen items. Each item is inspected before being shipped out. No product leaves Hopefully Created damaged or defective. Should your item get lost, damaged or stolen during shipping, please file a claim with the mail carrier to further resolve. Save all packaging materials and damaged goods before filing a claim because they will ask for photos.

-If your order has been shipped with the wrong address, You will be responsible for contacting USPS to change the address. You can also attempt to make a package intercept on the USPS website. You will be responsible for the fees charged. If USPS is unable to change the address, and they ship it back to me, you will be responsible for the new postage fees. Hopefully Created will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

-Lost USPS packages will be resolved on a case by case basis. Please message me for help If you have not received your order and it's been over 2 weeks. I am NOT obligated to refund or replace any orders due to USPS losing an order. You will have to file a claim with USPS if something is lost.